Last updated: January 1, 2026
By accessing or using ClickReach.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
ClickReach.io is an email outreach and contact management platform that allows users to create and manage email campaigns, store contact information, automate email sequences, and track email engagement metrics. The Service is provided "as is" and "as available."
To use certain features of the Service, you must:
To use the email sending and management features of the Service, you must connect one or more email service provider accounts (such as Gmail, Microsoft Outlook, Zoho Mail, or other supported providers) through secure OAuth authorization or similar authentication methods ("Connected Accounts"). By connecting an email account, you:
When you connect email service provider accounts, ClickReach.io may access and temporarily process the following types of data to provide the Service:
We access this data only for the specific purposes of:
ClickReach.io's use of data obtained from email service provider APIs is subject to strict limitations:
Your use of Connected Accounts through ClickReach.io remains subject to your email service provider's terms of service and acceptable use policies. You are responsible for ensuring that your use of ClickReach.io complies with those policies. We may suspend or terminate your access to the Service if we believe your usage violates any email service provider's policies or could negatively impact other users' ability to send emails.
You agree NOT to use the Service to:
When using our email sending features, you must:
You acknowledge that you are the "sender" under applicable email and anti-spam laws and are solely responsible for ensuring compliance with all such laws. ClickReach.io provides tools to help facilitate compliance but does not guarantee compliance and is not liable for your violations of applicable laws.
With respect to personal data processed through the Service, you act as the data controller (or business, under certain laws) and ClickReach.io acts as the data processor (or service provider). You are responsible for:
ClickReach.io processes personal data only on your behalf and in accordance with your instructions through use of the Service. We implement appropriate technical and organizational measures to protect personal data.
We retain data for as long as necessary to provide the Service and fulfill the purposes outlined in these Terms and our Privacy Policy. This may include retaining email metadata, campaign history, and contact information for the duration of your account's active status and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described in Section 14 below.
We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and Connected Accounts.
Paid subscriptions are billed in advance on a monthly, quarterly or annual basis as selected during purchase. You authorize us to charge your payment method for all fees due. All fees are stated and charged in your local currency or USD, as applicable.
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. Fees paid are non-refundable, except where a refund is required by applicable law. We do not provide refunds or credits for partial use, unused time, or subscription downgrades. Any add-on services may be subject to separate terms disclosed at the time of purchase.
We reserve the right to modify pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of new pricing. If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect.
All fees are exclusive of applicable taxes. You are responsible for all taxes, duties, and charges associated with your purchase and use of the Service, except for taxes based on ClickReach.io's income. We may collect and remit applicable taxes where required by law.
The Service, including its software and functionality, is owned or licensed by ClickReach.io and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. You retain ownership of your content but grant ClickReach.io a limited, non-exclusive license to use it solely to provide the Service.
You retain ownership of all content, data, and materials you upload to the Service, including contact lists, email content, and campaign data ("User Content"). You represent and warrant that:
By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display that content solely to provide the Service to you and as described in these Terms. This license terminates when you delete your content or your account, except where retention is required by law, to resolve disputes, or for backup purposes during a limited transitional period.
The Service integrates with third-party email service providers (Gmail, Microsoft Outlook, Zoho Mail, etc.) and may integrate with other third-party services such as CRM systems or payment processors. Your use of these integrations is subject to their respective terms of service and privacy policies. We are not responsible for the actions, policies, or availability of third-party services. If a third-party service becomes unavailable or terminates our access, related features may be disrupted or discontinued without liability to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
You are solely responsible for determining the lawfulness and appropriateness of using the Service and any data obtained through it for your specific purposes. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLICKREACH.IO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You may terminate your account at any time by contacting us at contact@clickreach.io or through your account settings. Upon termination:
We may suspend or terminate your access to the Service at any time, with or without notice, if:
You may request deletion of your account data at any time by contacting us at contact@clickreach.io. We will delete your data within 30 days of your request, except for data we are required to retain for legal, tax, or regulatory purposes, or data we need to resolve disputes or enforce our agreements. Following termination, we may retain anonymized or aggregated data that does not identify you. Certain provisions of these Terms will survive termination, including provisions related to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.
You agree to indemnify, defend, and hold harmless ClickReach.io, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) your User Content; (e) your violation of any applicable laws or regulations; or (f) emails you send through the Service. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The courts located in Ahmedabad, Gujarat, India shall have exclusive jurisdiction over any disputes arising from these Terms or the Service.
Before initiating any formal dispute resolution process, we encourage you to contact us at contact@clickreach.io to seek an informal resolution. We are committed to working with you in good faith to resolve any disputes promptly and fairly.
At the option of either party, disputes may be resolved through binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in Ahmedabad, Gujarat, India, in English, by a single arbitrator mutually agreed upon by the parties. The arbitrator's decision shall be final and binding. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise. This arbitration provision does not prevent either party from seeking injunctive relief in court for violations of intellectual property rights or confidentiality obligations.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date above, and we may also notify you via email or through the Service. Material changes will be effective 30 days after such notice. Your continued use of the Service after changes become effective constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your account.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ClickReach.io regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of ClickReach.io.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section will be null and void.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, internet or telecommunications failures, or failures of third-party service providers.
If you have any questions about these Terms, please contact us at:
Email: contact@clickreach.io
Address: Ahmedabad, Gujarat, India